Privacy Policy

1. Overview

Key Principles

• Transparency: We clearly explain what data we collect and why
• Control: You have control over your personal information
• Security: We implement strong security measures to protect your data
• Compliance: We follow all applicable privacy laws and regulations
• Minimization: We only collect data that's necessary for our services

2. Information We Collect

Information You Provide Directly

• Account Information: Name, email address, password, company name
• Profile Information: Business details, preferences, profile picture
• Payment Information: Billing address, payment method details (processed securely by our payment providers)
• Content: Pages you create, images you upload, text content, videos
• Communications: Messages you send to our support team, feedback, survey responses

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, error logs, performance data
• Analytics Data: User interactions, conversion rates, page performance metrics

Information from Third Parties

• Social Media: Information from social media platforms if you connect them
• Integrations: Data from third-party tools you connect to our platform
• Partners: Information from our business partners and affiliates

3. How We Use Information

Additional Uses (with your consent)

• Marketing Communications: Send product updates, newsletters, and promotional content
• Product Development: Analyze usage patterns to improve our services
• Personalization: Customize your experience and provide relevant content
• Research: Conduct research and analytics to better understand user needs

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our platform:

• Cloud Infrastructure: AWS, Google Cloud for hosting and storage
• Payment Processing: Stripe, PayPal for secure payment processing
• Analytics: Google Analytics for understanding platform usage
• Communication: Email service providers for transactional emails
• Customer Support: Support platforms for helping you with issues

Legal Requirements

We may disclose your information if required by law, legal process, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

Security Measures

• Encryption: Data encryption in transit and at rest using industry standards
• Access Controls: Role-based access controls and multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular security training for all team members
• Incident Response: Procedures for detecting and responding to security incidents
• Secure Infrastructure: Use of secure cloud providers with SOC 2 compliance

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention Periods

• Account Data: Retained while your account is active
• Content: Retained while your account is active and for 30 days after deletion
• Usage Data: Retained for up to 2 years for analytics purposes
• Payment Data: Retained for 7 years for tax and compliance purposes
• Support Communications: Retained for 3 years

When you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal compliance or legitimate business purposes.

7. Your Privacy Rights

Universal Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

GDPR Rights (EU Residents)

• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Object: Object to processing based on legitimate interests
• Right to Data Portability: Receive your data in a machine-readable format

CCPA Rights (California Residents)

• Right to Know: Know what personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-out: Opt-out of the sale of personal information
• Right to Non-discrimination: Not be discriminated against for exercising your rights

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

9. Third-Party Services

Our platform integrates with various third-party services to provide enhanced functionality. Each service has its own privacy policy.

Key Third-Party Services

• Google Services: Analytics, Cloud Platform, Fonts
• Payment Processors: Stripe, PayPal
• Cloud Infrastructure: AWS, Cloudflare
• Communication Tools: Email service providers
• Social Media: Facebook, Twitter, LinkedIn integration

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Safeguards

• Adequacy Decisions: Transfers to countries with adequate protection
• Standard Contractual Clauses: EU-approved contract terms
• Certification Programs: Privacy Shield successors and similar frameworks
• Binding Corporate Rules: For transfers within corporate groups

11. Children's Privacy

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

If you are under 18, please obtain your parent's or guardian's permission before using our platform or providing any personal information.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

• Email notification for significant changes
• Platform notification when you log in
• Updated "Last Modified" date on this page
• Blog post for major policy changes

Your continued use of our platform after changes take effect constitutes acceptance of the updated policy.

13. Contact Us